Research that holds up to the highest scrutiny. FMG has consistently demonstrated the ability to be responsive and creative in solving problems while maintaining the highest levels of scientific rigor and transparency.

Research that improves your decision-making. At FMG, our team of social scientists is dedicated to providing research support and strategy consulting to improve your decision-making, efficiency, and communications.

Research that helps you understand your target audience’s behavior. Our scientific perspective helps clients understand their audience’s decision-making process and inform the design and development of solutions that will best generate positive outcomes. Take a moment to meet our team.

Research carried through implementation. We conduct the research, analyze it and explain the results, but this is just the beginning of the relationship we build with clients. Our role as your partner and consultant is to help make sense of the research as you introduce and implement the necessary changes.

Research conducted on a large scale. Our surveys have reached over 500,000 households annually. We’ve conducted over 80 surveys for federally sponsored research efforts and have most often served as the principal role in design, data collection, analysis and reporting.

At FMG, our team of highly trained social scientists works to better understand the unique challenges and underlying questions our clients face. Unlike firms that gather data and consider the work done, we realize that data delivery is only the beginning. As your partner, we work with you to understand the findings, suggest solutions, and track future change. We provide actionable, data-driven recommendations that will positively impact your bottom line.

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Capabilities

Research is the foundation of informed decision-making. Our full-service research firm offers capabilities to help clients evaluate, reinforce, change behavior, and produce positive outcomes.

Subject Areas

We reach a diverse audience across a wide variety of subject areas. For each challenge, we use our social science research expertise and tailor our approach to meet our clients’ needs and deliver actionable and reliable results.

Experience

We believe past performance predicts future behavior. Please take a look at the clients we help and the successful outcomes we’ve achieved for them.

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by Megan Fischer

Fors Marsh Group Customer Loyalty Team Awarded 2015 SIOP Wiley Award

by Megan Fischer

conferences / customer loyalty / featured / io psychology / news

February 27, 2015

February 27, 2015 –Fors Marsh Group’s GSA Customer Loyalty team members were recently awarded the Society for Industrial and Organizational Psychology (SIOP) Wiley Award for Excellence in Survey Research for their work on the General Services Administration’s (GSA) Federal Acquisition Service (FAS) Customer Loyalty Study (CLS). Recipients include Brian Griepentrog, Joseph Luchman, Sarah Keaton, Sean Marsh, Ronald Vega, and Kara Marsh.

The SIOP Wiley Award for Excellence in Survey Research recognizes excellence and innovation in the design of employee or customer survey research methods or techniques, and also the use of survey results to impact organizational effectiveness and performance. As a whole, the GSA FAS CLS was an ideal candidate given its foundation in scientific survey methods, use of a well-designed and...