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To Really Address Fraud Claims, Conduct Comprehensive Election Audits

elections / current events / featured / voting / in the news

Recently, President Donald Trump said that Vice President Mike Pence will head up a commission to investigate voting irregularities and possible fraud, especially related to voter registration. Examining elections to identify fraud requires in-depth election audits—a methodological examination of the processes and procedures that states and localities use to manage their elections, with all of their complexities. An audit looks at the process used to implement each aspect of an election, the personnel and how they are trained to implement the processes, and only then examining the bottom line—the numbers and the performance of the election.

In our books Confirming Elections and Evaluating Elections, my collaborators and I wrote about how to audit a popular election and how to evaluate election... more

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The Risks of Copying and Pasting: Health Technology, Human Error, and User Experience Design

user experience / client work / health / technology / featured

If you use any kind of word processing software, chances are you are pretty familiar with the copy-and-paste functions. Using them is an easy way to avoid retyping the same information, and you probably do it without a second thought. But when it comes to electronic health records, copy-and-paste functions can potentially lead to errors in health records, putting patients at risk. On the one hand, copy-and-paste functions are vital in helping health care professionals save time and document all necessary patient information; but these functions can lead to substandard health records if providers copy and paste the wrong information, fail to update information after copying and pasting, or copy and paste extraneous information.

FMG recently completed a study to examine the ways in which... more

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Electronic Voting Improvements for Military Members Living Overseas

voting / data security / blog / elections / research

I recently wrote about how basic policy improvements can improve the voting process for all Americans living overseas.

In December 2016, the Overseas Voting Initiative (OVI), a collaboration between the Federal Voting Assistance Program (FVAP) and The Council of State Governments, released a set of recommendations focused on using technology to improve the voting process for Americans abroad. The product of significant research, two notable recommendations focus on:

  • Using Department of Defense Common Access Cards (CACs) for signing documents digitally;
  • Duplicating damaged or unreadable ballots;

Policies Leading To Change

These recommendations reflect the new reality of elections in the United States – especially for American overseas voters. Two major policy changes have driven the need for these recommendations. First, in... more

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Strategies for Engaging Every Voter

elections / government / military research / current events / featured

I recently wrote an article for the Washington Post about actions that State and local election officials can take to improve public confidence in elections. Voters want information – they want to know what is going on with the administration of elections so that the process is transparent.

Council of State Governments Overseas Voting Initiative’s Policy Working Group

Today, the Council of State Governments is releasing a report from its Overseas Voting Initiative’s Policy Working Group The report titled, "Overseas Voting: Strategies for Engaging Every Voter," that contains policy recommendations for improving the voting experience for U.S. military voters and citizens living abroad.

The recommendations in the report... more

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Fors Marsh Group Awarded GSA HCaTS Contract

news / government / human capital / human resources / federal contracting / featured

OCTOBER 14, 2016 — ARLINGTON, VA Fors Marsh Group LLC, an Arlington, VA-based, research & consulting firm, will now offer professional training and workforce performance improvement services to federal agencies under the General Services Administration’s (GSA) Human Capital and Training Services (HCaTS) contract schedule.

"Since our founding, we have supported talent recruiting and retention, career development and management, and internal communication practices to allow organizations to positively impact morale and improve organizational effectiveness," said Ben Garthwaite, Senior Vice President. "This award was highly competitive and recognizes the diverse talents and capabilities of our team and our steadfast commitment to providing human capital services that make a difference."

The HCaTS solution represents an indefinite-delivery, indefinite-quantity (MA-IDIQ) task order contract vehicle with an $11.5 billion... more

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These Findings About Voter Confidence Among Traditional Voters Can also Apply to UOCAVA Voters

news / military / featured / elections / voting

In the Washington Post’s 'Monkey Cage' blog, I coauthored a post on how effective election administration can improve voter confidence. This post was backed up by a wealth of research my academic colleagues and I have conducted on voter confidence and election administration over the years. Bottom line: from our many years of past research, we’ve found that most voters already are confident that their ballots are counted accurately – but "…that confidence can be improved or harmed by how state and local election officials manage elections".

Election ballot

Although our work has focused on traditional voting in polling places, the lessons learned from this research can be applied to the voting process for the overseas citizens,... more

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